Aleph Hospitality
Module 3, The Intranet  ·  Screens for the build, v01  ·  Prepared for the TopNotch kick-off, 26 October 2026

The Aleph Intranet, Screens for the Build

This is the first version of the platform as agreed in TopNotch’s final proposal of 21 October, with Aleph’s feedback taken on board. Use the switch below to see it as a General Manager, as the team that publishes the standards, or as corporate. Every screen is clickable. The content is sample content and no live system sits behind this page.
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intranet.[aleph-domain] / home
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YB

Good morning, Youssef

Michlifen Resort & Golf · General Manager

✦ Ask the library a question, in English or French
What changed for you Open the library
    Quick links
    ▤

    Standards

    Everything that applies to your hotel.

    ☺

    Who’s who

    Find a colleague by name, role or hotel.

    ★

    Benefits

    What Aleph offers its team.

    ●

    How it works

    Two minutes to get started.

    Company news All news
    StandardsThe Rooms and Spa standards for Michlifen and Marchica are now in one place, in English and French.This week
    Our peopleA warm welcome to the new heads of department who joined in October.This week
    GroupA note from the leadership team on the winter season.Last week

    News items are posted by administrators. The “what changed” list is built automatically from what has been published for your hotel.

    Home  ›  Standards library

    Standards library

    Applies to Division
    ReferenceTitleDivisionApplies toVersionEffectiveRead

    Search runs across titles, references and the full text of every PDF, in English and French, with accents ignored. A hotel’s own version of a standard is listed first.

    Standards library  ›  Front Office  ›  FO 012

    VIP Arrival and Check-in

    FO 012  ·  Version 2  ·  Published
    OwnerRooms Division, corporate
    Applies toFive-star tier
    Effective1 November 2026
    Next reviewNovember 2027
    FO012_VIP_Arrival_EN.pdfPage 1 of 2   −   100%   +
    ALEPHHospitality
    Standard Operating Procedure
    DepartmentFront OfficeReferenceFO 012
    TitleVIP Arrival and Check-inVersion2
    Purpose

    Every VIP guest is recognised before arrival and welcomed in person by a senior member of the team.

    Scope

    Front Office, Guest Relations, Housekeeping and the Duty Manager.

    Responsibilities

    The Front Office Manager prepares the VIP list. Housekeeping inspects each VIP room. The Duty Manager greets the guest.

    Procedure
    1. By 16:00 the day before, the Front Office Manager shares the VIP arrival list with each guest’s known preferences.
    2. By 12:00 on the day, the room is inspected and signed off by Housekeeping.
    3. Registration is prepared in advance so the guest signs only once.
    4. The Duty Manager meets the guest at the entrance and greets them by name.
    5. Check-in is completed in the lounge or the room, never at the desk.
    6. A courtesy call is made within fifteen minutes of the guest reaching the room.
    Compliance

    Checked daily on the Duty Manager checklist.

    InitiatedRooms DivisionReviewedStandards teamApprovedCorporate
    Sample contentPage 1 of 2
    Connected documentsFO 005 Guest Arrival and Check-inDuty Manager daily checklistFO 012-MRG Michlifen winter arrival
    Visible to editors and publishers only. Word original: FO012_VIP_Arrival_v2.docx  ·  Version history: v2 published 26 Oct 2026 by Fiona Stewart; v1 published 3 Oct 2026 by Annette van Hout. Earlier versions stay in the history and are never deleted.

    Ask the library

    Answers come only from the published standards you are allowed to see, always with a link to the source. If the library does not cover your question, it says so.

    Works on a phone. Every question is logged, so corporate can see where the library has gaps.
    Home  ›  Who’s who

    Who’s who

    Find a colleague by name, role or hotel. Kept up to date from Aleph’s Google directory.

    Sample people. The live page shows name, role, hotel, email and photo from Aleph’s directory.

    Home  ›  Employee benefits

    Employee benefits

    What Aleph offers its team. Administrators edit this page directly, with no developer needed.

    ☖

    Stay with us

    Team rates at Aleph hotels for you and your family. [Terms set by HR.]

    ☕

    Dining

    Savings in our restaurants and bars across the group. [Terms set by HR.]

    ✿

    Wellbeing

    Spa and fitness access where the hotel offers it. [Terms set by HR.]

    ✎

    Learning

    Training and development through the year. [Terms set by HR.]

    ★

    Recognition

    How we celebrate great service and long service. [Terms set by HR.]

    ☎

    Who to ask

    Your hotel’s HR contact, listed in the who’s who.

    Sample headings only. HR supplies the content before go-live.

    How The Aleph Hub works

    Estate-wide

    Standards that apply to every hotel. One version, owned by corporate.

    Brand and tier

    Standards for a brand, band or star tier, shown only where they apply.

    My hotel

    A hotel’s own versions, seen by that hotel only and shown first.

    You see the standards for the whole estate, for your hotel’s brand and tier, and your own hotel’s. Nothing else. Every standard is shown as the PDF the standards team exported from its approved Word file, in English or French. A printed or downloaded copy is stamped “uncontrolled copy” with your name and the date, because the current version always lives here.

    When a standard is new or changed, you will see it on your home page and in a monthly email, and you confirm you have read it with one click. Fiona Stewart and Annette van Hout publish the standards. Every publication is recorded with name and date.

    Standards team  ›  Upload and publish

    Upload and publish

    Upload approved standards as PDFs in English and French, exported from Word, with the data file. Run a trial check, preview the drafts, then publish. There is no approval queue: Fiona or Annette publish directly, and every publication is recorded.

    1. UploadPDFs and data file
    2. Trial checkNothing created yet
    3. DraftsEditors only
    4. PublishLive for the right hotels
    Batch: Housekeeping, October
    Drop PDFs (English and French), the data file, and the Word originals if you want them kept for editors.
    batch_data.xlsxHK_001..HK_020_EN.pdf (20)HK_001..HK_020_FR.pdf (20)Word originals (20)
    Corporate  ›  Acknowledgements

    Acknowledgements and usage, by hotel

    Who has and has not confirmed they have read each standard, with usage by hotel. Exports to Excel.

    Standard
    HotelReadersAcknowledgedNot yetProgress

    Still to confirm

    Usage by hotel, last 30 days

    Michlifen views
    412
    Marchica views
    323
    Michlifen active
    19
    Marchica active
    15

    Sample figures.

    Corporate  ›  Register and audit trail

    Document register

    Every standard, its version and status. Nothing is deleted by ordinary users; withdrawn standards stay on the register with their history.

    ReferenceTitleVersionStatusApplies toLast change
    Audit trail
      Corporate  ›  Monthly digest

      Monthly digest

      Once a month, each user receives one email listing what is new or changed for their hotel. This is the Michlifen version.

      From: The Aleph Hub <no-reply@[aleph-domain]>
      To: Youssef (General Manager, Michlifen)
      Subject: What changed for Michlifen in October

      Good morning Youssef,

      Here is what was published for Michlifen this month.

      New

      Changed

      Waiting for your confirmation: 2 standards. Open them here.

      You receive this because you have access to The Aleph Hub. Links open the current version.

      © 2026 Aleph HospitalityEnglish · Français · built ready for Arabic

      What this page shows

      The first module of the Aleph intranet: a standards library inside a proper intranet, with a home page, news, a who’s who, a benefits page and a question box that answers from the standards. It follows the scope in TopNotch’s final proposal of 21 October and the test list in its appendix B, using the two Morocco hotels.

      What changed from the earlier mockup

      The screens, against the proposal

      ScreenWhat to look atAcceptance tests
      HomeNews, the “what changed” list, quick links, standards waiting for confirmation17
      Standards librarySwitch between the two General Managers: each sees the estate-wide set, the five-star tier and their own hotel, never the other hotel’s1, 2, 10
      A standardDetails, English and French, the PDF, the “uncontrolled copy” stamp on print, read and acknowledge, the hotel’s own version linked9, 19
      Ask the libraryThe VIP check-in question answered with sources, and a question the library does not cover18
      Who’s whoFinding the General Manager of a hotel17
      Upload and publishBatch upload, the trial check with two refusals, drafts, publish4 to 8
      AcknowledgementsWho has and has not confirmed, by hotel, with usage and export19
      Register and audit trailVersions, statuses, withdrawn standards kept, full export8, 11, 14
      Monthly digestThe email a General Manager receives20

      For the kick-off

      Shown greyed out in the menu and not part of this build: My Property pages, HR and learning, change requests from hotels, an approval workflow, and users without an Aleph email address. Each can come later on the same platform.

      The Aleph Intranet, Screens for the Build · v01 26 October 2026 Prepared by Deep Hospitality for Aleph Hospitality and TopNotch · sample content